Refunding unused postage funds

Pitney Bowes starts the process of collecting your old franking machine once you receive a new franking machine or cancel your old franking machine.

• A link will be provided via email to return the old machine. Once the collection is booked, a courier will be arranged to collect the old equipment. 
• Pitney Bowes will provide the used and unused readings taken from your Pitney Bowes franking machine to An Post, who will issue a cheque refund for any unused postage (funds).
  • Important: Cheque refunds from An Post may take up to 8 weeks. 

For any queries relating to the return of unused postage, you can contact An Post.