"Balance Too Low" or "Insufficient Funds" message on the DM Series and Connect+ Series
The messages Balance Too Low or Insufficient Funds appear and the franking machine is unable to refill postage.
The attempted refill was for a higher amount then the funds available in the postage account.
Refill your franking machine for a lower amount or add funds to your postage account.
UPDATED: 21 June 2023