Uploading a new Envelope Message on the DM Series, SendPro C and Connect+ Series

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Products affected: DM50™, DM55™ (K724), DM100, DM125i, DM175i (P725), DM300C™, DM400C™ (G925), SendPro® C (2H25), Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000

Envelope Messaging is a feature of Pitney Bowes franking machines that allows you to choose from a range of pre-made artwork, or you can create customised logos to print on envelopes alongside postal franks. A common usage of the service is for companies to print their own company logo alongside a return address.

You can use this online service in order to:

  • choose artwork type
  • upload images
  • manipulate the size and orientation

You preview the final result before submitting it to add to your franking machine for printing.

To use the Envelope Message service, you must have a Pitney Bowes online account.

  1. Sign in to Your Account.
  2. Go to the Your Products section (the page may take a few seconds to fully load).
  3. Locate your equipment and select the (˅) symbol on the right.
  4. Select MyGraphics.
  5. Tick the box to agree to the terms and conditions, then click Start Creating New MyGraphics.
  6. Select either Image or Text; Image to upload your graphic or text for a Return Address.
  7. Enter the information into the required fields and keep selecting Next to step through to Upload now.
  8. The message or ad should be available for download onto your franking machine within four business hours.

If you need further assistance, please use the Contact Us options below.

UPDATED: April 27, 2021