Skip to main content
Related Search Topics: User Profiles & Settings
Print this support article

Managing support cases online

Sign in to Your Account to manage your cases online. You can view open cases, add attachments and comments and close resolved cases.

Sign in to Your Account to manage your cases online. You can view open cases, add attachments and comments and close resolved cases.

  1. Sign in to the Pitney Bowes Your Account online portal.
  2. Go to Your Recent Support Cases and click Manage Cases.
    Link to managig your cases in Your Account
  3. Select the required case to view.

Helpful tips:

  • Filter cases by location, case status, or case type
  • Search for cases by case number or keyword.
  • Use the table headers to sort cases.

UPDATED: 09 May 2025