"This email is already registered" message displays when registering for Your Account
Learn how to resolve the error message "This email is already registered" when registering for Your Account.
Issue
The message "This email is already registered." appears when registering for Your Account.
Cause
The email address you are using to register was already used to create a Your account profile.
Resolution
Solution 1: Reset the password for the existing email and sign in
- Go to the sign in page.
- Click Forgot your password.
- Enter your email address and select Continue.
- Select the reset password link that is emailed.
Solution 2: Create a profile with a different email address
If you cannot reset your password and sign in with your registered email, use a different email to create a new account.
UPDATED: 04 November 2024