Returning used ink cartridges

Pitney Bowes has long been recognised for our commitment to protecting the environment. Let us help you meet your goal of creating a greener workplace too.
❗ IMPORTANT: The instructions provided below are for recycling empty Pitney Bowes branded ink cartridges only. For information on how to return unused consumables, see Consumables Return Policy and Procedure.

Ink cartridges will be disposed of in an environmentally friendly way, helping us all contribute to a more sustainable future. 

Returning a used ink cartridge 

  1. Access the self-serve UPS Portal
  2. Select Continue as Guest.
  3. Enter the collection address details in the Ship From section. 
  4. Select the label delivery method as 3 UPS on-call pick up
  5. Enter Used Inks in the Return Reference Number field. 
  6. Select Process Shipment to complete. 
    • Note: Ensure cartridges are boxed and sealed in suitable packaging when arranging returns.

UPDATED: 26 January 2024