Updating your Personal Profile

Learn how to update the name or email address associated with your online portal.

Online profiles are created for a specific user. Choose between updating the details on your own profile, or invite a colleague to create their own profile.

  • Option 1: Update the name and/or email address on your own profile. Use the Profile Management section to update your name and/or email address.
  • Option 2: Invite a colleague to create their own profile. Use our Invite a colleague tool within the Profile Management section to send a colleague an invitation to create their own profile. They will receive access to the same accounts that you have currently, but not to your profile or other personal information.
    Invite colleagues to create their own profile
  • Option 3: Delete your online profile. Use the Profile Management section to delete your online profile and all associated personal information that is stored with Pitney Bowes.
    • Note: You will no longer have access to any Pitney Bowes sites. You cannot re-register using the same email address. You must use a new email address.

UPDATED: 15 September 2026