Improve customer centricity
Pitney Bowes solutions enable you to combine silos of data across social networks, online and mobile channels, and physical and digital transactions to build out a complete, global picture of your customers.
Capitalise on new market opportunities
Dramatically expedite time to value with multiple deployment options. Implement via the cloud or by on-premise, open interfaces and APIs hosted on the Pitney Bowes Commerce Cloud.
Make the right decision at the right time
In an increasingly mobile world, Pitney Bowes helps you build deep and rich context around the location of your customers and other business assets. By combining the power of over 350 data sets and advanced analytics, we help you achieve the ideal business insight precisely when you need it.
Increase customer engagement
Pitney Bowes enables you to deliver relevant and engaging interactions at every touchpoint across the customer lifecycle to help to drive exceptional customer experiences.
Software Solutions Portfolio
Software Solutions Portfolio
Identify high-value prospects and deepen existing customer relationships.
As the volume and complexity of managing customer data grows, our customer information management solutions help companies crush data barriers, connect hard to access information and share it across the enterprise. Pitney Bowes is recognised among the leaders who “demonstrate their commitment to customer analytics by adapting their solutions to meet clients' ever-changing data, business, and deployment needs”, according to the Forrester Wave™: Customer Analytics Solutions, Q1 2016.
- Uncover opportunity
- Enhance customer experiences
- Detect fraud
Precisely locate customers and enrich their location with relevant business context
By providing context, precision and relevance for every customer location, our Location Intelligence software solutions help companies enrich and analyse location data for enhanced business insights. A leader in The Forrester Wave™: Geospatial Analytics Tools and Platforms, Q3 2016, Pitney Bowes "offers a scalable spatial platform that GIS professionals require".
- Optimise networks
- Connect in real time
- Manage risk
Communicate with each customer or prospect in a personalised, consistent manner across channels.
In the age of the customer, our customer engagement solutions help companies build brand loyalty, gain valuable insight and deliver the exceptional customer experience needed to secure customers for life. Recognised as a leader in the Gartner Magic Quadrant for Customer Communications Management Software, Dec 2015 and a winner in both 2015 and 2016 CRM Watchlists, Pitney Bowes is committed to helping brands deliver relevant and engaging interactions across the customer lifecycle.
- Grow revenue per customer
- Enhance engagement
- Improve satisfaction
Choose precisely. Choose Pitney Bowes.
Rely on best-in-class technology with Pitney Bowes. Gain confidence with support from a global network of business and technical professionals, along with strategic partners in consulting, implementation, managed services, analytics and product training. Our world-class team approach strengthens your ability to maximise your investment and achieve your business goals/KPIs quickly.
We have extended our reach and capability through a robust network of global partners. Their value-added technology, services and expertise help ensure that we can serve you – no matter what your unique needs -- with a complete, customised solution.
Hundreds of organisations in government, financial services, insurance, healthcare, retail, telco and more trust our software solutions to advance critical digital transformation and customer experience initiatives.