Smart lockers Features and Benefits​

Smart locker capabilities, hardware to software

Secure, self-service lockers designed to help manage deliveries, collections and shared items.
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Smart Locker features and benefits | Pitney Bowes

Understanding smart locker features & benefits

Pitney Bowes smart lockers support more than parcel collection. Locker software, reporting, notifications, configurable locker banks and secure access controls work together to help organisations manage deliveries, shared assets and operational workflows across multiple locations.

SMART LOCKER BENEFITS​

Built for everyday use

Gain visibility and chain-of-custody for parcels and items across residential buildings, mailrooms, student halls, NHS sites, corporate offices and shared reception areas.
delivery demands

Manage deliveries without disruption

  • Support secure courier drop-off without staff involvement​

  • Manage deliveries across multiple sites from one platform​

  • Reduce queues and interruptions during busy periods​

  • Help reduce fire and health and safety risks​

  • Provide secure 24/7 access

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locker

Control who can access lockers

  • Control access across sites, teams and buildings​

  • Prevent public or unmanaged deliveries to lockers​

  • Manage permissions across teams and locations​

  • Support operational and compliance requirements​

  • Maintain accountability across every handover

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Smart lockers track assets and shared items

Track parcels, assets and shared items

  • Track deliveries and chain-of-custody records​

  • Support compliance and operational reporting​

  • Reduce theft, missing and unclaimed items​

  • Monitor locker activity across sites

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Configure lockers to your workspace

Configure lockers around your environment

  • Choose indoor or outdoor locker banks ​

  • Mix compartment sizes around operational needs ​

  • Add branding and custom finishes ​

  • Scale across sites and locations ​

  • Deploy with Pitney Bowes installation support 

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SMART LOCKER FEATURES

Solutions you can trust, where and when it matters most​

  • Admin management portal dashboard icon Admin Management Portal

    Manage lockers, users and activity remotely from one central dashboard

  • Role-based access control icon Role-Based Access

    Assign locker permissions by user, team or location

  • Automated notifications bell icon Automated Notifications

    Automatic collection alerts, reminders and status updates

  • Secure courier drop-off PIN and QR access icon Secure Courier Drop-Off

    Managed delivery workflows using secure PIN or QR access

  • Custom email templates and in-app messaging icon Custom Email Templates & Messaging

    Customise delivery emails and in-app notifications

  • Shared asset management and day-use locker icon Shared Asset Management & Day-Use

    Store and distribute laptops, keys, equipment and shared assets

  • Chain-of-custody tracking and audit reporting icon Chain-of-Custody Tracking, Audit & Reporting

    Maintain auditable delivery records with locker activity, performance and trend reporting

  • Indoor and outdoor weather-resistant locker tower icon Indoor & Outdoor Lockers

    Powder-coated galvanised steel with IP54 weather-resistant rating to withstand heat, cold, moisture and wind

  • Touchscreen and accessibility options icon Touchscreen & Accessibility Options

    15.6-inch Android-based tablet with optional LED canopies, wheelchair accessibility, audio assistive keypad and RFID badge reader

  • Flexible locker compartment sizes icon Flexible Compartment Sizes

    Seven locker compartment sizes available to accommodate different item sizes

  • Custom branding and finishes icon Branding & Customisation

    Custom colours, finishes, logos and kiosk screen branding

  • Scalable multi-site deployment icon Scalable Deployment

    Easily handle growing delivery volumes and expand across sites without compromising performance

  • Platform security certifications shield icon Platform Security

    VPAT, CCPA and GDPR compliant with SOC 2, FedRAMP and ISO 27001 certification

  • Single sign-on and multi-factor authentication icon User Security

    Single Sign-On (SSO) and Multi-Factor Authentication (MFA) with support for up to three domains and OpenID Connect (OIDC)

  • Customisable data retention policy icon Data Retention

    Customisable data retention settings and policies

FAQs

Frequently Asked Questions

Find answers to the most common questions about our locker features & benefits​.

Can Pitney Bowes smart lockers support multiple sites?

Yes. Pitney Bowes smart lockers can support multi-site deployments with central visibility across locker banks, users and activity.

Can Pitney Bowes lockers support shared assets and operational equipment?

Yes. Pitney Bowes smart lockers can support laptops, keys, archive files, uniforms, equipment and shared operational items alongside parcel deliveries.

Can Pitney Bowes locker software integrate with existing systems?

Yes. Pitney Bowes locker software can integrate with Pitney Bowes tracking software and selected third-party tracking platforms.

Can locker banks be expanded over time?

Yes. Pitney Bowes locker banks can be expanded as delivery volumes, user requirements and operational needs grow.​ 

Are Pitney Bowes lockers suitable for outdoor use?

Yes. Pitney Bowes outdoor lockers are designed using powder-coated galvanised steel with an IP54 Weather Resistant Rating to help protect against weather exposure and water spray.

Does Pitney Bowes support installation and deployment?

Yes. Pitney Bowes can support planning, installation and deployment across multiple locker environments and operational locations.