Smart lockers software Pitney Bowes

Locker software​

Smart locker software helps manage deliveries, collections, users and locker activity through a single secure platform​

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How locker software works​

From assigning compartments and sending notifications through to chain-of-custody tracking and reporting, the software helps maintain visibility and accountability across deliveries and collections.​

  1. Scan

    Scan and register deliveries, collections and shared items

  2. Assign

    Assign deliveries to locker compartments automatically or manually

  3. Alert

    Send automatic notifications and collection updates to recipients

  4. Track

    Maintain chain-of-custody and delivery visibility at every step

  5. Collect

    Secure collection using PIN, QR code or RFID access. Obtain final Proof of Delivery through e-signature or photo

Monitor & Report

Use the dashboard to:

  • Monitor locker activity and trends
  • Maintain auditable delivery and collection records
  • Identify bottlenecks and collection issues
  • Maintain visibility across sites and locker banks

Trusted by organisations. Every day.​

Man in White shirt from University of Bath
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University of Bath leverages tracking solutions* and appreciates the quality of product and aftercare.

"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."

- Jason Carpenter, Mail Services and Stores Manager

"The best thing about Pitney Bowes is the quality of the product and the aftercare package. You get a good product with continued support afterwards."
Nigel Ward Facilities Manager – De Montfort University
"I have been very impressed with the solution which has been provided from Pitney Bowes. Pitney Bowes have worked well with the organisation to ensure that all the requirements from the University have been met."
Thomas Andrews Support Services Manager – The University of Hertfordshire
"The amount of time saved is considerable. Now, it only takes 30 seconds to log a mail item and notify the student."
Norma Daniels Residences Administration Officer – The University of Manchester
FAQs

Frequently Asked Questions

Find answers to the most common questions about our locker software solution.

Can locker activity be tracked across multiple sites?

Yes. Pitney Bowes locker software helps monitor locker activity, deliveries, collections and user access across sites and locker banks through one central platform.

​ Can notifications be customised?

Yes. Pitney Bowes locker software can support configurable notifications and updates, including delivery confirmations and collection alerts.

What access methods are supported?

Pitney Bowes locker software supports PIN codes, QR codes, barcode scanning and optional RFID badge access for secure locker collection and management.

Can the software support shared assets and equipment?

Yes. Pitney Bowes locker software can help manage laptops, keys, uniforms, archive files, equipment and operational items alongside parcel deliveries.

Is Proof of Delivery supported?

Yes. Pitney Bowes locker software can capture Proof of Delivery through e-signature and optional photo verification during collection workflows.

Can locker permissions be controlled by user or location?

Yes. Pitney Bowes locker software can manage permissions across users, teams, locker banks and locations to help maintain secure access and accountability.​

Does the software support reporting and audit tracking?

Yes. Dashboards and reporting help maintain visibility across locker activity, chain-of-custody records, collections and operational trends.

Can the software integrate with existing tracking systems?

Yes. Pitney Bowes locker software can integrate with Pitney Bowes tracking software or existing third-party tracking systems.​

​ Is the platform secure?

Pitney Bowes locker software supports enterprise security requirements including Single Sign-on (SSO), Multi-Factor Authentication (MFA), OpenID Connect (OIDC), GDPR and SOC 2 compliance.

Can the software support both indoor and outdoor locker deployments?

Yes. Pitney Bowes locker software can support indoor and outdoor locker banks across different operational environments and locations.

How much does it cost?

Pricing varies vary depending on your specific needs. The final price depends on the options and subscriptions plans you select. Our pricing model includes software, hardware, setup, and installation costs. We offer flexible commercial agreements, including 36 or 60-month fixed-term contracts. You can choose a payment plan or direct purchase based on your preference. A no obligation quote will be provided following a conversation to understand what you are looking for alongside a demo.

Can I request a demonstration?

Yes, we offer tailored demonstrations. Our specialists will walk you through the functionalities (online or in-person) so you understand how the solution can meet your specific needs.

What kind of training is provided?

We offer training tailored to your organisation's needs, available remotely, in-person and via e-learning. This training ensures that your team is confident in using the solutions effectively, with full support from our specialists.

Can Pitney Bowes work with our facilities management (FM) or third-party contractor?

Yes. We regularly work with facilities management companies and outsourced service providers to deliver Pitney Bowes solutions, including our lockers software. Whether your organisation leads the process directly or delegates it to your FM partner, we’ll coordinate with all parties involved to meet your delivery, installation and operational needs.

Does Pitney Bowes visitor management system meet UK public sector procurement requirements, such as CCS framework?

Yes. Pitney Bowes hardware and software is built to meet the operational, security, sustainability, and compliance needs of UK public sector organisations. It supports procurement processes across councils, NHS trusts, and central government departments.

 

For ease of purchasing, these solutions are available through Lot 1 of the RM6280 Crown Commercial Service (CCS) framework which covers:


as well as approved third-party partnerships. This excludes our outsourced print and mail solution (Hybrid Mail). 

We regularly support public sector teams with their day-to-day operational and budgetary needs, helping them stay compliant, manage costs, and meet sustainability targets. With long-standing public sector experience, we understand procurement processes, support teams in making informed purchasing decisions and deliver the right-fit solution with confidence. To discuss your requirements, speak with our Client Success Managers on 0191 743 6671.