Pitney Bowes PrePay explained

Explanation of PrePay, including payment methods and billing.

PrePay is a prepaid billing facility to manage your postage services.

How PrePay works

  • PrePay is paying for your postage and shipping in advance with an Agreed Prepay Balance which generally reflects at least your typical monthly spend.
  • Your PrePay account is only used for postage transactions.
  • An invoice is generated each time payment is required to replenish your Agreed PrePay Balance, and payment is collected automatically should you pay by Direct Debit.

PrePay payment methods

Direct Debit

A Direct Debit payment is collected whenever payment is required to replenish your Agreed PrePay Balance. You will receive an itemised invoice against each Direct Debit payment.

Bank transfer

If you pay bank transfer, an invoice is issued whenever payment is required to replenish your Agreed PrePay Balance, detailing all transactions since your last bill.

You must pay the full invoice amount immediately to ensure you have enough funds for your postage needs.

Invoice items explained

Agreed PrePay Balance

Agreed amount to be held in the account as a pre-payment for postage and shipping transactions.

Prepayment

A prepayment amount that is required to establish your Agreed PrePay Balance.

Meter refill

The value of any postage added to the meter.

Unused Postage Credit

Unused postage funds from a withdrawn postage meter that have been credited to the account.

Related topics

UPDATED: 05 August 2025