PitneyLockers® Smart Lockers
Handle incoming deliveries and collections with practical, self-service lockers that offer secure access day and night. Used alongside PitneyTrack, you gain full visibility and chain-of-custody for parcels and items across your organisation, whether that’s in mailrooms, student halls, NHS sites, corporate offices or shared reception areas.
Trusted by organisations that need reliability every day, Pitney Bowes provides the support and consistency expected from a long-term partner. The result is reduced queues, more time back for teams and better control over how deliveries are managed.
Secure, practical lockers for managing incoming deliveries and collections. Built to keep things moving.
Success Stories
The University of Bath improved parcel delivery across residences serving 3,200 students. The team valued the quality of the solution and the continued support from the Pitney Bowes team.
DMU improved parcel search efficiency by 90%, cut paper waste, and improved staff satisfaction with our tracking solution & support. Zero lost items for the university & students.
The University of Manchester halls cut parcel handling time by 50% and reduced pressure on reception teams. Students now get automatic notifications and collect items faster, with fewer queues and no manual logging.
Trusted locker solutions that work where it matters
Day-use lockers give employees a safe, temporary place to store personal belongings. The self-service interface is easy to use and barcode access keeps everything secure.
Avoid overfilled mailrooms, missed items and long queues. Lockers automatically notify recipients and provide secure, contact-free pickup at any time of day.
Whether you need lockers indoors or outdoors, we’ll help you find the right fit for your layout and delivery volumes. Our outdoor units are built to withstand heat, cold, moisture and wind, keeping items protected and ready for collection.
How do PitneyLockers facilitate contactless pick-up?
Frequently Asked Questions
What are self-service lockers?
Self-service lockers are secure, electronic units that help manage incoming deliveries and collections across your organisation. They give recipients access to their items at a time that suits them and reduce the workload on staff.
How can lockers benefit my organisation?
They improve visibility, reduce time spent on manual handling, help manage delivery peaks, and give people a reliable way to collect items with minimal disruption to your operations.
What should I look for when choosing a locker provider?
Look for a provider with strong local service support who can respond quickly when needed. This helps ensure minimal disruption to your operations. Also check the build quality of the lockers and the flexibility of the software. Make sure the locker solution supports the level of control and efficiency you need. Finally, consider the provider’s track record and long-term support as you are investing in a solution that needs to perform reliably over time.
How long does it take to implement a locker solution for parcels, mail, items and assets?
Delivery and installation typically takes around 10 to 12 weeks. While some providers may take longer, we work closely with your teams to keep the process on track and minimise disruption.
What does build quality mean, and why is it important?
Build quality refers to the strength and durability of the locker solution, including how it performs under daily use. Locker solutions built with lower-grade materials often need more repairs and replacements. Look for robust, heavy-duty designs that are built to last in busy environments.
Are the lockers suitable for indoor and outdoor use?
Yes. The lockers are built to perform in both indoor and outdoor environments, with robust housing and weather protection where needed.
Can we customise the lockers with our organisation’s branding?
Yes. You can add your organisation’s logo, colours or messaging to create a consistent on-site experience. Lockers can also act as a visible touchpoint for your brand or internal communications in high-traffic areas.
Will our staff be able to track items and monitor locker usage?
Yes. Staff can monitor deliveries and collections through a secure platform, helping to manage usage, reduce delays and maintain full accountability. Our solution provides full visibility into item movements and the status of each compartment, including which ones are in use, how long items have been stored, and which are available for new deliveries.
What reporting tools are available?
You’ll have access to full item tracking, usage data and audit trails. This helps you monitor activity and support internal reporting, so you can make informed decisions about locker usage, collection times, delivery flows and other operational needs.
Will the lockers still work during a power cut?
Yes. Lockers are fitted with an emergency power backup, so they continue to operate during short-term outages.
Why choose Pitney Bowes?
Our lockers are built to handle any organisational environment. We provide expert installation, UK-based support, and the operational reliability expected from a trusted long-term partner.
How do lockers support university campuses?
Lockers provide students and staff with 24/7 access to items, removing the need to queue at mailrooms or reception desks. They’re especially useful during peak intake periods and help campus teams manage incoming deliveries more efficiently.
Are lockers suitable for NHS and healthcare settings?
Yes. Lockers offer secure, contact-free delivery and collection for busy teams working across multiple shifts. They can be used for post, parcels or internal transfers, helping staff avoid disruption and maintain infection control standards.
What are the benefits for corporate offices?
Lockers reduce pressure on front-of-house and facilities teams by managing incoming items securely and giving employees the flexibility to collect deliveries on their own time. They also support hybrid working patterns and reduce disruption in shared spaces.
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