How the University of bath improved campus parcel delivery with parcel tracking software
The University of Bath manages parcel collections for around 3,200 students living on campus, alongside mail and delivery support for more than 4,000 staff. With Pitney Bowes parcel tracking software, the team replaced paper-heavy processes with searchable parcel records, recipient notifications and electronic proof of delivery.
Sector
Solution
Students supported
Staff
From paper-heavy processes to searchable delivery records
"SendSuite(now PitneyTrack) is an off-the-shelf product, but you can tailor it. If things change as you move on, it can be tailored to suit moving targets.”
Hear how the University of Bath uses parcel tracking software everyday
Watch how the University of Bath uses parcel tracking software to manage student parcel collections, capture proof of delivery and answer campus delivery queries faster
Campus parcel management questions
What is university parcel management software?
University parcel management software helps campus mailrooms process incoming parcels, notify recipients, manage collections, capture signatures and maintain searchable delivery records
How can universities replace paper-based parcel tracking?
Universities can replace paper tracking by using a digital parcel management system that records parcel details, scans references or tracking numbers, notifies recipients and captures electronic signatures at collection or delivery
How does parcel tracking software help with student parcel collections?
PitneyTrack helps teams process student parcels, store items for collection, notify recipients, scan parcel references and capture electronic signatures when parcels are collected
Why is proof of delivery important for campus mailrooms?
Proof of delivery gives the mailroom team a clear record of who collected or received an item and when. This helps resolve delivery queries and improves accountability
Can parcel tracking software support internal campus deliveries?
Yes. Delivery teams can use mobile devices to capture signatures when delivering mail or parcels to departments across campus
What information should a university parcel management case study include?
A strong university parcel management case study should explain the parcel volumes involved, the users affected, the previous process, the operational problems, the technology used and the measurable or observable improvements for staff and recipients