
Hybrid Mail
Our hybrid mail solution allows organisations to securely send documents, outbound mail, and letters of all types for physical print, production and mailing, or for digital delivery, via an easy-to-use print driver. It offers unparalleled ease of use, so you can be ready to send your first piece of mail in hours.
How does Hybrid Mail work?

We know your in-house process can be time consuming with many manual steps which can be prone to error.
We can automate your manual and legacy processes to send your most important documents both physically and digitally, all you need to do is follow three basic steps:
1: Login to your secure print driver portal and select a template
2: Select and upload documents that you would like to be printed and posted
3: Simply send to print and we’ll add a barcode and all letters and then safely deliver them by Royal Mail
It’s that easy.
How does Hybrid Mail save us money?
How much does it cost to implement and are there any ongoing costs?
- A single monthly subscription
- No set up fees***
- Item level tracking in real-time
- 2D bar coding verification
- Preferential postage rates from 30p per letter****** / 2-3 day delivery
- Send print and postage from 40p per letter****
- GDPR compliant
- Web portal submission
- Document submission type: Word and PDF
- Fully encrypted using Amazon web services
What are the main benefits of Hybrid Mail?
‘The Pitney Bowes hybrid mailing system has saved us hours of manual work compared to the old method, and the ability to report on each letter gives us peace of mind that our clients are receiving their communications from us on time. ’
- Rob Hopkins, Director, Family Finance Ltd
Hybrid Mail is a great outsourcing option for all of these reasons
What are the drawbacks?





How to manage complex business mail
Learn more
Hybrid Mail Business Case
Download our business case to help determine whether our Hybrid Mail solution is right for you.

Digital Transformation Strategy
Our guide is full of advice and practical steps to ensure your business is ready for the digital future.
Learn how to handle your mail and incoming documents with the right kind of digital mailroom platform in place.



**Savings are approximate and subject to change. Royal Mail franking prices increased in April 2023:
• 1st class standard letter increased from 78p to 90p
• 2nd class standard letter increased from 51p to 59p
• Pitney Bowes Hybrid Mail DSA 2nd class equivalent @ only 44.10p.
• 43% potential savings calculated on mailing 5000 1st class and 3000 2nd class letters with Royal Mail franking costs at £6270.00. With Pitney Bowes Hybrid Mail, it’s £3528.00. Saving a substantial £2742.00, around 43%* of your postage costs.
***Subject to a minimum 2 year term for Hybrid Mail. No minimum term for Hybrid Mail Lite.
****1 sheet, 100 gsm mono simplex inserted into a C5 envelope via 2-3 day delivery.
*****Mail volume will also be dependent upon your operating costs across staff handling, paper, printer consumables, envelopes and postage. We will help you to choose the correct solution based upon your ROI.
******C5 envelopes containing up to seven sheets of paper. 8+ sheets will be inserted into a C4 envelope and postage charges are higher.