Relay 5000, 6000 Inserter Support

Recognizing and correcting insertion stalls on the DI900, DI950, and Relay 5000-8000

Perform width and length adjustments on envelope openers to prevent and correct insertion stalls on your inserter. Be sure to run test envelopes to ensure adjustments are correct.

Resolve Error 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, Relay 5000 and more

Resolve Error Code 50 "Remove material from: Folder Area and Pre-Fold Area" and folder jams on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.

Resolve error 51 "Remove material from: Folder Area" and folder jams on the DI950, Relay 8000 and more

Learn how to resolve error 51 "Remove material from: Folder Area" and folder jams DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.

Troubleshooting envelope box fold on the DI900-DI950 and Relay 5000-8000

Learn how to resolve an envelope box fold (flap folded in wrong location) on the outer envelope flap on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 or Relay 8000.

Troubleshooting gate fold instead of half fold on the DI900-DI950 and Relay 5000-8000

Learn how to correct a gate fold instead of a half fold on the DI900, DI950, Relay 5000, Relay 6000, Relay 7000 and Relay 8000.

How to properly handle and store materials for Folder/Inserter machines

Learn how to properly handle and store materials for the DI900, DI950, Relay 1000, Relay 2000, Relay 3000, Relay 4000, Relay 5000, Relay 6000, Relay 7000, and Relay 8000.

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Documents and Software