Important Notice: Canada Post on Strike - Service Continuity Updates

The Canadian Union of Postal Workers (CUPW) began a nationwide strike on Thursday, September 25, 2025. Canada Post operations are suspended during the strike—mail and parcels will not be processed or delivered, and some post offices may be closed. For updates, visit www.canadapost.ca

During this interruption, you can still manage your accounts, request paperless statements, and view and pay your Pitney Bowes bills and statements through Your Account. If you require further information, please use our online tools and resources.

To avoid shipping delays for your packages, parcel and courier items during this period, use PitneyShip® Pro shipping software to access multiple carriers including Purolator, UPS and FedEx.

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Payment Options During the Strike:

You may send a cheque by courier or messenger to pay your Pitney Bowes Leasing, Pitney Bowes Canada or PitneyWorks accounts. Please include the invoice/statement payment stub to ensure accurate processing, and direct to:
NTT c/o Pitney Bowes
Attn: Kim Clark
695 Riddell Rd, Unit 1C
Orangeville, ON
L9W 4Z5

To deposit funds to prepay your Postage by Phone account, use any of the following payment options:

  • Bank transfer from your banking institute website
  • Send a cheque by courier or messenger to (please include the payment stub from your statement with the payment and note the 8-digit account number on the cheque:

Toronto Centre
Pitney Bowes – Lockbox number# TR3372C
RBC Toronto Wholesale Lockbox Site
4 Prince Andrew Place
Toronto, Ontario M3C 2H4

PitneyShip® Pro

Avoid Delays and Disruptions with PitneyShip® Pro

Take control of your shipping with this powerful online software that helps you access multiple carriers, compare rates, and track packages in one place for smarter, more reliable shipping.

 

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Postage Meters
Send mail & packages directly from your office or mail centre.
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Mailing Equipment and Software
Prepare mail effortlessly , increase efficiency and maintain privacy.
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Shipping Software
Make smarter decisions by selecting the best carrier and shipping rate to send your packages.
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Parcels & Packages
Streamline your package tracking, deliveries and distribution while increasing client satisfaction and productivity.
Relay® folder inserters and software

Relay® folder inserters and software

Automate your mail creation process to enhance efficiency, quality and security.
PitneyShip® Pro shipping software

PitneyShip® Pro shipping software

Quickly compare rates across major national carriers, print shipping labels, track packages, set business rules and analyze spend across locations.
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ParcelPoint™ Smart Lockers parcel & asset management

Simplify the inbound package and asset experience with flexible solutions that deliver safety, security and convenience, with 24/7 contactless pick-up.
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Delta Police Department locks down evidence chain of custody using Pitney Bowes ParcelPointTM Smart Lockers.

*Savings are based on your annual Canada Post Shipping spend. Savings are compared to Canada Post counter and online rates.
**Discounts off UPS daily rates. Rates are limited to shipping from Canada only. Rates and any applicable discounts are subject to change at any time without notice.