ParcelPointTM Smart Lockers streamline package and asset delivery
Simplify inbound package handling with flexible, smart parcel lockers that deliver safety, security and convenience. Our intelligent, self-service lockers make package and asset delivery processes more efficient and offer numerous benefits for almost any organization.
The convenient, secure way to meet package and mail delivery volume
* In the major Canadian centers
Smart parcel lockers are the cutting-edge solution to intelligently manage ever-evolving package and asset delivery demands while providing secure, anytime pick-up options for recipients.
Next-gen client experience with end-to-end service
Our parcel, asset and mail locker systems provide monitored delivery and 24/7 contactless, self-service pick-up. They mitigate the risk of lost, misplaced or stolen packages and assets. Plus, no more overcrowding in the mail centre. You can rely on our superior support from pre-purchase to post-purchase and everything in between; our local service teams will quickly respond to your calls and needs. Reduce long pick-up lines and help your staff save time with parcel smart lockers.
Pitney Bowes smart lockers work across a variety of organizations
Smart lockers enhance government package deliveries
See how the State of Louisiana Office of Technology Services upgraded their in-person mail delivery to contactless delivery with smart parcel locker technology.
Smart lockers for higher education eliminate campus mail center chaos
In today’s digital world, students are arriving at college carrying fewer belongings, knowing they can buy whatever they need and have it delivered. Pitney Bowes understands, and helps schools streamline their mail center processes with our smart locker receiving solutions.
Re-imagining the office for today’s hybrid workforce
The workplace is changing - and those changes are being driven by employees who want both the flexibility to work remotely and the confidence to work safely on site. To make workers feel heard and at ease, employers are making workplaces safer, more flexible and more innovative.
The Pitney Bowes Advantage
**J.D. Power 2021 Certified Technology Service & Support Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for Technology Service and Support operations. For more information, visit www.jdpower.com or www.tsia.com.
Frequently Asked Questions
Smart lockers are the modern solution to manage package, mail and asset delivery demands. They increase efficiencies and provide secure, contactless pick-up options for recipients at their convenience. From pre-configured solutions delivered in 6 weeks or less to customizable solutions to fit your specific volume, space, layout and workflow requirements, Pitney Bowes has a postal locker to fit your needs. Plus, our smart lockers seamlessly integrate with receiving software, enabling you to receive and deliver with ease.
Organizations and campuses that receive large volumes of packages clearly understand the challenges in managing package receiving and delivery. An end-to-end package locker solution from Pitney Bowes provides:
- Contactless delivery, improving the package pick-up experience for recipients
- An additional delivery/pick-up destination freeing up space in crowded mailrooms and reducing the number of lost or misplaced packages
- Increased efficiency of mail center labour resources
There are a number of key elements to consider. Here’s a shortlist:
- Choose a partner with a strong service infrastructure who can immediately respond to your service call. This is essential to ensure your organization’s mail centre continues to operate with little to no interruption.
- Evaluate the build quality of the locker as well as its software integrations. In other words, confirm the software’s capability to deliver the operational efficiencies you need.
- Assess the longevity and reputation of your potential partner. You want to be certain the provider can support you for the term of your business.
Build quality refers to the quality of the structure, including materials, durability and design. It’s important because many lockers are manufactured with sub-par materials, resulting in excessive maintenance and replacement costs early on. The quality of the hardware needs to be durable enough for constant use, plus able to withstand wear and tear over time. Look for heavy-duty materials like U.S. steel for ultimate durability.
Typically delivery from a smart locker provider can take 12 weeks or more. ParcelPoint pre-configured Express Series smart lockers are designed to meet the most common parcel delivery needs and are delivered in 6 weeks or less*. ParcelPoint modular Plus Series smart lockers are customized to meet your specific parcel and asset management needs and are delivered in 10 weeks or less.
*In the major Canadian centers.
Our automated parcel locker systems provide analytics and data to help you make fact-based decisions regarding your operations and user experience.
Yes. Our automated package lockers come equipped with emergency battery backup to ensure the locker remains fully functional. The lockers also contain a manual override, so you can always access the locker’s contents.
Yes. Our lockers provide an excellent platform to promote school spirit by adding your logo, team mascot or other graphic images and words. Businesses and other organizations can also display their brand identity and publicize internal communications by using the lockers as a traffic-heavy billboard. The visual display ideas are endless.
Yes. The system provides full transparency into the pick-up lockers in use, the duration of time that each package remains in a locker, as well as the empty lockers available for accepting contents.
Pitney Bowes has been in business for more than 100 years. Our innovative technology is ever-evolving to provide customers with solutions that fit their needs today and easily scale for future growth. Our end-to-end ParcelPoint Smart locker solutions combine the benefits of physical locker storage with the advantages of our receiving cloud/on-premise software. It’s a complete solution, coupled with unrivalled local service and the expertise of Pitney Bowes.