SendSuite® Tracking Online

SendSuite® Tracking Online Product Terms

(Last modified January 13, 2018)

Your Responsibilities

You represent and warrant that you have obtained and will maintain any and all certifications, licenses or other authorizations necessary or proper related to your use of the Service, including without limitation, federal certification pursuant to Transport Canada regulations regarding the identification, processing and transportation of hazardous materials, if applicable.

Our Responsibilities; Support

a) We’ll use commercially reasonable efforts to make the Services available twenty-four (24) hours per day, seven (7) days per week, except for Scheduled Downtime as defined below. Support for the Service will be available in accordance with the Support Terms located at https://www.pitneybowes.com/us/license-terms-of-use/shipping-and-mailing-maintenance-services-terms.html.

b) The Service may be inaccessible or inoperable during certain periods so that we can perform routine maintenance support services (“Scheduled Downtime”). Scheduled Downtime will be scheduled outside normal business hours, such as nights and weekends. We’ll use reasonable commercial efforts to minimize any disruption, inaccessibility and/or inoperability of the Services in connection with Scheduled Downtime or other disruption of Service.

Warranties; Disclaimers

a) We represent and warrant to you that the Service will materially conform to the Documentation. We do not warrant the operability or accuracy of any data submitted or provided by you in connection with the Service and processed by us.

b) THE SERVICE MAY CONTAIN A DISABLING DEVICE OR DEVICE REQUIRING ENABLEMENT: (i) TO COMPLY WITH REQUIREMENTS OF REGULATORY AUTHORITIES; (ii) TO PREVENT USE OF THE SERVICE BEYOND THE TERM OF AN ORDER; AND/OR (iii) TO PREVENT USE OF THE SERVICE IN EXCESS OF THE NUMBER OF USERS, TRANSACTIONS, OR OTHER VOLUME METRICS SET OUT IN AN ORDER.