Determining Value of Service Support Deliverables

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Thank you for being a valued customer of Pitney Bowes.  Use the chart below to determine the general value of support deliverables we provide to you. If you have a Pitney Bowes Service Level Agreement (SLA) for equipment or Software Maintenance Agreement (SMA) for software solutions then you will not be charged the below fees.

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*Fees subject to change without notice.  Products covered by a technical support agreement will not be billed for the above, some exclusions may apply.  See our terms and conditions for current information.

UPDATED: 06 May 2021