Replacing the roller on the PB-SP100 Printer

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Products affected: PB-SP100

Replace the print roller if you have cleaned the roller and are still experiencing slipping, regular miss-feeds or marks or smears on your label prints.


  • Ensure that the printer is turned off before cleaning.
  • The Print head is very hot when printing. Allow to cool before cleaning the print head.

To replace the roller, ensure that the printer is switched off and disconnected from the power supply.

Warning: Please refer to the PB-SP100 Safety instructions before lifting the top cover. Do not touch heated area of print–head when cleaning. Personal injury may result from static electricity.
  1. Open the top cover.
  2. Rotate the roller holders and separate the roller assembly.
  1. Assemble new roller assembly in reverse order using the new roller.

UPDATED: 14 August 2021