Replace the print roller if you have cleaned the roller and are still experiencing slipping, regular miss-feeds or marks or smears on your label prints.
- Ensure that the printer is turned off before cleaning.
- The Print head is very hot when printing. Allow to cool before cleaning the print head.
To replace the roller, ensure that the printer is switched off and disconnected from the power supply.
- Open the top cover.
- Rotate the roller holders and separate the roller assembly.
- Assemble new roller assembly in reverse order using the new roller.
UPDATED: 22 June 2021