Understanding your printer LED light codes for the PB-SP100 Printer
The LED Lights on the top of the PB-SP100 Printer indicate the status of the printer in operation.
Products affected: PB-SP100
The LED Lights on the top of the PB-SP100 Printer indicate the status of the printer in operation.
The table below explains what the different light combinations mean.
| LED 1 | LED 2 | Status |
| Green On | Green On | Ready Mode |
| Green On | Red Flashing | Print Cancel Mode- Wait |
| Green Flashing | Red On | Print is temporarily paused- Wait |
| Green Flashing | Green Flashing | Print standby mode- Wait |
| Orange On | Orange On | Mode Switching Notification |
| Red On | Orange On | Error- Media Stoppage/ Jam |
| Red On | Green Flashing | Error- Printer Head Overheating |
| Red On | Orange Flashing | Error- No Media/ Label Roll Empty |
| Red On | Red Flashing | Cover Open |
| Red On | Off | Error- Media Calibration Failure |
For more information on how to self test or calibrate media please see the User Manual available on the Pitney Bowes Support page.
For how to change your label roll please see- Changing the Label Roll in the 1E42 Datamax W1110 and PB-SP100 Printers.
UPDATED: 22 June 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)
1-800-672-6937
Mon-Fri, 8am - 8pm ET