Installing a wired network connection with SmartLink on the mailstation2 and DM125-DM475

Use a SmartLink device to connect your meter to the Pitney Bowes Data Center. These instructions are for first-time users who have never installed a SmartLink device on the mailstation2, DM125, DM300C, DM400C, or DM475.
Products affected: mailstation2™, DM125™, DM300C™, DM400C™, and DM475™
  1. Connect your SmartLink™ device to an internet jack on the wall or a router with the included network cable.
  2. Plug one end of the power cord into your SmartLink device and the other end into a power outlet.
    • Your SmartLink device’s lights change color.
    • Once your device connects to the internet, the Network Connectivity light blinks green.
    • Your SmartLink device’s Ethernet port lights display green for successful connection status and yellow for network activity.
  3. Plug one end of the USB cable into your SmartLink device and the other end into the back of the meter.
    • Your SmartLink device’s lights change color.
    • Once a network connection has been established, your SmartLink device’s USB Connectivity light turns green, and the Network Connectivity light blinks green.
  4. Attach your SmartLink device to your meter with the adhesive fastener strips.

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.


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UPDATED: 10 November 2021

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