Printing a Canada Post return trackable label on the SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)
  1. Open the History screen:

    • Tap History in the application drawer at the bottom of the Home screen, or,
    • Tap SendPro Apps on the Home screen, then tap Shipping History.
  2. This opens the History screen with the tab for Shipments selected and displays all of your recent shipments.
  3. Find your label in the list or by using the search box (refer to Tracking or searching for a shipment).
  4. To reveal the shipment's details, tap the shipment.
  5. Tap Create Return Label. Tap Continue through the screens to confirm the Sender and Recipient name and address.
  6. If necessary, confirm the size and weight of the item.
  7. Follow the same steps for creating and printing a trackable label.
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UPDATED: 10 June 2021