Withdrawing funds from your DM100i or DM125

Learn how to withdraw your funds from a DM100i and DM125 meter and return them to your postage account.
Products affected: DM100®i and DM125™
Do not perform these steps unless instructed by Pitney Bowes.

Before you begin:
Your meter must be connected to the Pitney Bowes Data Center.
Follow these steps to remove your funds:
  1. Press Options.
  2. Press Page Down twice.
  3. Select Advanced Features.
  4. Select Meter Withdraw.
  5. Select Transfer All Funds.
NOTE: The funds removed from your meter are transferred to the account associated with your meter.

If you cannot connect to Pitney Bowes through your meter, or if you have a blank screen, you may not be able to transfer your funds to your account. Return your meter to Pitney Bowes, and your funds get credited to your account within 4 to 6 weeks after Pitney Bowes receives your meter.

UPDATED: 02 October 2023