Error Code: P2B4B, how to resolve on the mailstation and mailstation2

Products affected: mailstation™ and mailstation2™

The meter display shows error code P2B4B and will not print.

Your meter has detected an error with the internal printer.

You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:

Unplug the power cord; wait one minute
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready

UPDATED: June 11, 2015