Refilling postage for your Envelope Printing balance on the SendPro C, SendPro+, SendPro C Auto

Learn how to refill postage for your Envelope Printing balance on the SendPro C, SendPro+, SendPro C Auto.
Products affected: SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)

Before you begin:

Make sure your device is connected to the internet.

  • For LAN connection, you will see the following connection icon in the global toolbar:
    LAN-connector-image
  • If you have a wireless connection, you will see the following connection icon in the global toolbar:
    Wireless-connector-image

If you see a line through the connection icon, it means you are not connected and will not be able to refill your postage until you establish a network connection. Refer to Related topics below for information on troubleshooting connection issues.

To refill your postage:

  1. Tap Print on Envelopes or Envelope Printing on the Home screen.
  2. Tap Postage Balance.
  3. Tap Refill Postage.
  4. Enter your postage refill amount.
    refill-postage-ca
  5. Tap Refill Mail Postage.
  6. Tap View Receipt if you want to view or print a receipt.
  7. Tap Done.
  8. Your updated postage balance displays on the Envelope Printing screen.

Related topics:

UPDATED: 14 August 2021

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