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Pitney Bowes Support | Canada
Error 1803 on the mailstation2
Error 1803 on the mailstation2
Products affected: mailstation2™
Issue
The meter displays error code 1803 and will not connect.
Cause
The version of PC Meter Connect™ is below 5.00.0020.0000 or there is another communication problem.
Resolution
Right-click on the PC Meter Connect (PCMC) icon in the system tray (small icons near the clock).
Select About PC Meter Connect. The version of the application displays.
If the version is below 5.00.0020.000, see
Installing PC Meter Connect
to download and install the latest version
If the version is 5.00.0020.000 or above, see
Connection issues with PC Meter Connect
to troubleshoot your issue.
If you still cannot connect, try using a
SmartLink device
as your connection method.
UPDATED: August 22, 2018
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