Resolving error 3F1F on the SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C, SendPro®+ (8H10), SendPro® C Auto (9H10)

Issue

The device displays 3F1F.

Cause

Unknown

Resolution

You may be able to clear the error by simply restarting your device. Here are the steps to follow for a safe restart:

  1. Unplug the power cord.
  2. Wait for the display to turn off.
  3. Wait one minute.
  4. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.

If you need further assistance, please use the Contact Us options below. Please have your model and serial number ready.

UPDATED: November 05, 2020