How to change the modem string on a mailstation or mailstation2

Learn how to change the modem string on a mailstation or mailstation2.
Products affected: mailstation™ and mailstation2™
The modem string should be changed if the meter is having issues connecting over an analog phone line. Follow these steps:
  1. Press Menu
  2. Scroll and choose Change Setup
  3. Scroll and choose Change Communication Settings
  4. Scroll and choose Change Modem String to Use
  5. Press Enter to continue
  6. Toggle between Primary and Secondary using the arrows. Press Enter after the selection and press No to exit.

UPDATED: 14 August 2021

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