Directions on how to weigh the ink cartridge on the DM300C, DM400C, and DM475
Products affected: DM300C™, DM400C™, and DM475™
The ink cartridge can be weighed to tell if ink is remaining.
- Remove the scale
- Open the cover and select Replace ink tank
- Remove the ink cartridge, close the latch and then the cover
- Reinstall the scale
- Select Seal only mode
- Press Weight/Rate
- Place ink cartridge on the scale
- If the weight is not displayed, select Rate mail on scale
- An empty ink cartridge weighs 49g
- A full ink cartridge weighs 81g
- Remove the ink cartridge from scale platform and press Back
- If needed, select Exit seal only mode to return to home screen to be able to reinstall the ink cartridge
UPDATED: 14 August 2021
