How to update a postal code on the mailstation or mailstation2

The postal code printed by your meter should be your postal code. If your meter is printing the incorrect postal code, a new one will need to be downloaded. The updated postal code will be made ready to download by Pitney Bowes. Contact customer support from 8 am to 8 pm Eastern Time. Please have your model number and the new address ready.
Once the the new postal code is ready to download, follow these steps:

1. Connect your meter using an analog phone line or via PC Meter Connect

2. Press Funds
3. Press the down Review arrow twice
4. Press Enter/Yes when the display says Check amt available to download?
5. When the balance displays press No twice
6. If New Feature Available -Update? displays, press Enter/Yes

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Note:  This will not update a custom return address.  Please advise the representative when you contact customer support for additional assistance.