Adding or refilling postage on your DM300C-DM475

Learn how to add or refill postage to a DM300C, DM400C and DM475.
Products affected: DM300C, DM400C™, and DM475™
Before you begin
You must have funds available in your PB Postage Account or be using PitneyWorks®. See Paying for Postage for more information.

Follow these steps to refill postage on your meter:
  1. Make sure that your meter is connected to the internet to communicate with the Pitney Bowes Data Centre.
  2. Press Refill Postage.
  3. Select Add another amount.
  4. Enter the desired amount on the keypad, then select OK.
  5. Press Yes/Enter to confirm.
  6. After a successful refill, you can print a receipt.
    • Select Receipt and feed an envelope or tape sheet to print a receipt.
    • Select Continue if you do not wish to print a receipt.
  7. Your meter checks for any software updates.
  • Select Get Update Now if the meter displays Update available. Your meter displays Install Successful after the update completes.
  1. Press the Home button to return to the Home screen.

Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

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UPDATED: 05 November 2021

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