Before you begin
You must have funds available in your PB Postage Account or be using PitneyWorks®. See Paying for Postage
for more information.Follow these steps to refill postage on your meter:
- Make sure that your meter is connected to the internet to communicate with the Pitney Bowes Data Centre.
- Press Refill Postage.
- Select Add another amount.
- Enter the desired amount on the keypad, then select OK.
- Press Yes/Enter to confirm.
- After a successful refill, you can print a receipt.
- Select Receipt and feed an envelope or tape sheet to print a receipt.
- Select Continue if you do not wish to print a receipt.
- Your meter checks for any software updates.
- Select Get Update Now if the meter displays Update available. Your meter displays Install Successful after the update completes.
- Press the Home button to return to the Home screen.
Use the Contact Us
options below if you need further assistance. Have your model and serial number ready.
UPDATED: February 11, 2021