How to add postage to the DM400, DM500, and more

Learn how to add postage to a DM400, DM500, DM800, DM800i, DM900, DM1000, DM1100 and DM Infinity Series Digital Mailing System meter.
Products affected: DM400™, DM500™, DM550™, DM800™, DM800i™, DM900™, DM1000™, DM1100™, and DM Infinity™
To add funds to to the meter follow these steps:
  1. Connect the meter to your connection method, either an analog phone line or constant connect (LAN)
  2. Press the Funds button
  3. Select Quick Refill (go to step 8)
  4. or select Other Refill Amount
  5. Type in the desired amount for refill,  whole numbers only
  6. Press Enter
  7. Press the Enter button again to accept the dollar amount
  8. The meter will connect to the PB Postage service
  9. Once successful, the meter will display "Refill Successful"
  10. Prompts you to enter a receipt option:
    1. To print a receipt on tape, select Tape
    2. To print a receipt on tape, select Start
    3. If you do not want to print a receipt, select Don't Print Receipt

UPDATED: 06 April 2021

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