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Pitney Bowes Support | Canada
How to replace the ink cartridge on the DM300C, DM400C and more
How to replace the ink cartridge on the DM300C, DM400C and more
Products affected: DM300C™, DM400C™, and DM475™
To replace the ink cartridge:
Simply lift it up the scale and remove it from the top of the machine
Open the ink access cover
Select
Replace Ink Tank
. A Moving Ink Tank message displays.
At the Install Ink Tank / Print Head screen, unlock the green ink tank cartridge guard
Lift and remove old ink (tank) cartridge
Remove tape on bottom of new ink (tank) cartridge
Lower the ink tank into the cavity. The ridges on either side of the cartridge will slide into the grooves.
Close the Green ink tank cartridge guard. It should clock when fully closed.
Close the cover. The system automatically recognizes the new cartridge.
The system prompts to print a test pattern:
Select
Yes
, Print Test Pattern to print a test pattern
Select
No
to skip printing a test pattern and return to the Home screen
Place the scale on the back top of the machine
UPDATED: June 24, 2020
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