Cleaning printer nozzles on the mailstation series

Learn how to clean printer nozzles on the mailstation or mailstation2.
Products affected: mailstation™ and mailstation2™
Follow these steps to clean your printer nozzles:
  1. Press Menu.
  2. Press Review (down) until ink functions? displays, then press Enter/Yes.
  3. Press Review (down) until clean printer nozzles? displays, then press Enter/Yes. The message Preparing ink please wait... displays while your meter performs the cleaning.
  4. When prompted, insert an envelope or tape sheet into your meter.
  5. When prompted, remove the envelope.
  6. At the prompt Is test pattern OK?, select the appropriate option:
  • If your test pattern is good, without broken lines or smeared ink, press Enter/Yes. Your meter returns to the main screen.
good mailstation test print pattern
  • If your test pattern is not good, press No to run the Clean Printer Nozzles maintenance function again.  Repeat this function up to 3 times, if needed, to improve poor print quality.
bad print test pattern on mailstation


Use the Contact Us options below if you need further assistance. Have your model and serial number ready.

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UPDATED: 14 August 2021

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