How to change the PB Postage account for Connect+ 500W, Connect+ 1000, and more

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Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, and Connect+ 3000®
All of the Pitney Bowes modem meters are easily maintained. Most updates can be done via the phone line connected to the Data Center. Follow these steps:
  1. Select Settings from Main screen on your Connect+® system
  2. Select Internet and Network
  3. Select IntelliLink
  4. Click in the Postage by Phone account number field
  5. Set the PB Postage account number to 0 (zero)
  6. Go to Home screen
  7. select Funds
  8. Select Get Balance
The system should download the new account number. To verify, go to IntelliLink screen by following steps1-3; then, check the account number. 

If the issue is unresolved after following these steps, contact customer support for further assistance.

UPDATED: February 11, 2021