How to resolve blinking lights on the DM100i and DM125

Learn how to resolve the issue when the all the lights on DM100i and DM125 are blinking.
Products affected: DM100®i and DM125™

Issue

The Page Up, Page Down and the power led will blink and the meter will not turn on.

Cause

Meter froze during an operation and a button was pressed.

Resolution

You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
  1. Unplug the power cord; wait one minute
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 30 June 2021

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)