The meter displays error code 0815.
You have an issue with your postage rates software.
Make sure that your system is connected using SmartLink™, PC Meter Connect™, or an analog phone line to communicate with the Pitney Bowes Data Centre.
- Press Funds
- Press the down Review arrow twice
- Press Enter/Yes when Check amt available to download? displays.
- When the balance displays, press No twice
- Press Enter/Yes when prompted with New Feature Available -Update?.
If your issue is not resolved, contact customer support. Have your model number ready.Note
: For the K7C2, use either SmartLink™ or PC Meter Connect™ as your connection method; for the K7EC, use an analog phone line as your connection method.
UPDATED: November 29, 2018