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Updating the software version on the DM125 (PREC)

Learn how to update the software version on the DM125 (PREC).
Products affected: DM125™ (PREC)
Make sure that your system is connected using SmartLink™, PC Meter Connect or a local area network connection (LAN) to communicate with the Pitney Bowes Data Centre.

Click on the link for your usual connection method for detailed rate update instructions.

Using SmartLink™
Unless a lock code is enabled, meters that are always powered on and connected via SmartLink™ get updated automatically.

If you use a lock code, unlock the meter and follow these steps to update your meter:
  1. Press the Add Postage key.
  2. Select Check PBP balance (the system connects to the Pitney Bowes Data Centre).
  3. The PBP Balance screen displays. Press the No key at the prompt to add postage.
  4. Installing Update and Initializing screens display. Do not remove power during initialization.
  5. Select Press to restart when INSTALL SUCCESSFUL displays. Your system reboots.
  • If message POSTAL INSPECTION REQUIRED or DATA UPLOAD REQUIRED appears, select Connect Now and then Continue to proceed.
  • When the PBP Balance screen displays, press the No key at the prompt to add postage.
  1. Select Get Update Now at the next screen.
  2. Installing Update and Initializing screens display. Do not remove power during initialization.
  3. Press Continue when INSTALL SUCCESSFUL displays.

Using PC Meter Connect™
  1. On the PC that is running the PC Meter Connect application, double click on the PCMC icon to open it up.
  2. Click the Updates tab from the PC Meter Connect main window.
  3. Click on Update Software.  The meter checks to see if any updates are required.
  4. Click on Download.
  5. When the update is complete, the system prompts you to click Continue then Done.

Using a local area network connection (LAN)
  1. Press the Add Postage key.
  2. Select Check PBP balance (the system connects to the Pitney Bowes Data Centre).
  3. The PBP Balance screen displays. Press the No key at the prompt to add postage.
  4. Installing Update and Initializing screens display. Do not remove power during initialization.
  5. Select Press to restart when INSTALL SUCCESSFUL displays. Your system reboots.
  • If message POSTAL INSPECTION REQUIRED or DATA UPLOAD REQUIRED appears, select Connect Now and then Continue to proceed.
  • When the PBP Balance screen displays, press the No key at the prompt to add postage.
  1. Select Get Update Now at the next screen.
  2. Installing Update and Initializing screens display. Do not remove power during initialization.
  3. Press Continue when INSTALL SUCCESSFUL displays.

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UPDATED: 02 October 2023