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Pitney Bowes Support | Canada
"Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500
"Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "BAD OMR MARK THICKNESS."
Cause
The OMR mark is out of specification.
Resolution
Review the specifications for OMR and make necessary adjustments to printed markings as appropriate
UPDATED: February 07, 2021
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