"Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Bad OMR mark thickness" message on the Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "BAD OMR MARK THICKNESS."

Cause

The OMR mark is out of specification.

Resolution

Review the specifications for OMR and make necessary adjustments to printed markings as appropriate

UPDATED: 30 June 2021

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