Troubleshooting address in wrong position in envelope window in Relay 2500, 3500, and 4500
Learn how to troubleshoot address in wrong position in envelope window in Relay 2500, 3500, and 4500
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
Address in wrong position in envelope window
Cause
- Address bearing sheets incorrectly loaded
- Folds incorrectly set
Resolution
- Load sheets so that the address appears through the envelope window
- Check job setup
UPDATED: 30 June 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)