Troubleshooting address in wrong position in envelope window in Relay 2500, 3500, and 4500

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Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Address in wrong position in envelope window

Cause

  • Address bearing sheets incorrectly loaded
  • Folds incorrectly set

Resolution

  • Load sheets so that the address appears through the envelope window
  • Check job setup

UPDATED: 30 June 2021