Troubleshooting address in wrong position in envelope window in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Address in wrong position in envelope window

Cause

Address bearing sheets incorrectly loaded
Folds incorrectly set

Resolution

Load sheets so that the address appears through the envelope window
Check job setup

UPDATED: 13 May 2019

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