Troubleshooting address in wrong position in envelope window in Relay 2500, 3500, and 4500

Learn how to troubleshoot address in wrong position in envelope window in Relay 2500, 3500, and 4500

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

Address in wrong position in envelope window

Cause

  • Address bearing sheets incorrectly loaded
  • Folds incorrectly set

Resolution

  • Load sheets so that the address appears through the envelope window
  • Check job setup

UPDATED: 30 June 2021

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