UPS API return label missing address lines 2 and 3 in SendPro Enterprise

Learn why UPS API return labels are missing address lines 2 and 3 in SendPro Enterprise.

Products affected: SendPro® Enterprise

Issue

When printing a UPS API return label, address lines 2 and 3 are missing.

Cause

UPS API does not support address lines 2 or 3.

Resolution

This is a limitation of the carrier. The system is working as expected.

UPDATED: 04 June 2021

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