UPS API return label missing address lines 2 and 3 in SendPro Enterprise

print

Products affected: SendPro® Enterprise

Issue

When printing a UPS API return label, address lines 2 and 3 are missing.

Cause

UPS API does not support address lines 2 or 3.

 

Resolution

This is a limitation of the carrier. The system is working as expected.

UPDATED: May 13, 2020