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Pitney Bowes Support | Canada
Troubleshooting poor sheet feeding in Relay 2500, 3500, and 4500
Troubleshooting poor sheet feeding in Relay 2500, 3500, and 4500
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
Poor sheet feeding.
Cause
Feeder not selected to feed
Sheet feeder side guides set incorrectly
Sheets loaded incorrectly
Resolution
Check job setup
Set guides to sheet width and back off 1/4 turn
Verify the two insert feeder adjustments (number and letter settings) are set correctly for the type of insert you’re running
UPDATED: May 13, 2019
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