Troubleshooting poor sheet feeding in Relay 2500, 3500, and 4500

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Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500


Poor sheet feeding.


  • Feeder not selected to feed
  • Sheet feeder side guides set incorrectly
  • Sheets loaded incorrectly


  • Check job setup
  • Set guides to sheet width and back off 1/4 turn
  • Verify the two insert feeder adjustments (number and letter settings) are set correctly for the type of insert you’re running

UPDATED: 30 June 2021