Troubleshooting envelopes failing to open in Relay 2500, 3500, and 4500
Learn how to troubleshoot envelopes failing to open in Relay 2500, 3500, and 4500
Issue
Envelopes fail to open.
Cause
- Envelopes loaded incorrectly
- Poor envelope quality
Resolution
- Load envelopes flap side up with the flap feeding last
- Check the envelopes are not stuck due to excessive dampness
- Try a new box of envelopes
UPDATED: 30 June 2021