Troubleshooting inserter not operating in Relay 2500, 3500, and 4500

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Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500


Inserter not operating


  • Cover open
  • Feed trays or fold plates not located correctly


  • Verify all covers are closed; check display for cover information
  • Remove and relocate all feeders and fold plates
  • Verify all feeders and fold plates are in correct position and seated

UPDATED: 30 June 2021