Error Code: 0311A100A6, How to resolve on the Connect+ 500W, Connect+ 1000, and more

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Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, and Connect+ 3000®

Issue

The Connect+® displays error code 0311-A1-00A6, and will not run.

Cause

The feeder cover is open.

Resolution

Make sure all blue handles are locked in their down positions, and your covers are closed.

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: October 02, 2015