Error Code: 0198620006, How to resolve on the Connect+ 500W, Connect+ 1000 and more
Directions on how to resolve error code 0198620006 on the Connect+ 500W, Connect+ 1000, Connect+ 2000, and Connect+ 3000.
Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, and Connect+ 3000®
Issue
The meter displays error code 0198-62-0006, and the Connect+® will not duplicate the job.
Cause
You cannot duplicate a job if it is open on a tab on the run mail screen.
Resolution
Close your job tab and then try again:
- Select the green house key at the top of the screen to go to your Home screen
- Select Run Mail
- Close the job you wish to duplicate by selecting the 'x' next to its name at the top of the screen
- Select the green house key at the top of the screen to go to your Home screen
- Select Jobs
- Select the job you wish to duplicate
- Select Options
- Select Duplicate job
UPDATED: 14 August 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)