Error Code: 2544, how to resolve on the mailstation or mailstation2

Learn how to resolve error code 2544 or E2544 on the mailstation or mailstation2.
Products affected: mailstation™ and mailstation2™


The meter is displaying error code E2544 preventing its use.


A failure with an internal component is preventing normal operation of the meter.


Press the Clear/Back key if the error does not clear reboot the meter.

Here are the steps to follow for a safe restart:
  1. Unplug the power cord, wait one minute
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 14 August 2021