Error Code: 2544, how to resolve on the mailstation or mailstation2

Products affected: mailstation™ and mailstation2™

The meter is displaying error code E2544 preventing its use.

A failure with an internal component is preventing normal operation of the meter.

Press the Clear/Back key if the error does not clear reboot the meter.

Here are the steps to follow for a safe restart:

Unplug the power cord, wait one minute
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: May 15, 2015