Error Code: 2544, how to resolve on the mailstation or mailstation2

Learn how to resolve error code 2544 or E2544 on the mailstation or mailstation2.

Products affected: mailstation™ and mailstation2™

The meter is displaying error code E2544 preventing its use.

A failure with an internal component is preventing normal operation of the meter.

Press the Clear/Back key if the error does not clear reboot the meter.

Here are the steps to follow for a safe restart:

Unplug the power cord, wait one minute
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 14 August 2021

Live Chat

Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET

Live Chat

Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET

Submit support requests (Sign in required)