Error Code: 22, how to resolve on the mailstation, mailstation2, and more

Learn how to resolve error code 22 on the mailstation, mailstation2, DM100i, DM125, DM300C, DM400C, and DM475.
Products affected: mailstation™, mailstation2™, DM100®i, DM125™, DM300C™, DM400C™, and DM475™


The meter displays error code 22 and will not refill.


You have exceeded your monthly refill budget.


Try to refill your meter for a smaller amount.

NOTE: You may also see an error message: Refill exceeds monthly credit limit.

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time to check on your budget amount. Have your model number ready.

UPDATED: 14 August 2021