Error Code: 04184200B3, How to resolve on the Connect+ 500W, Connect+ 1000 and more
Learn how to resolve error code 04184200B3 on the Connect+ 500W, Connect+ 1000, Connect+ 2000, and Connect+ 3000.
Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, and Connect+ 3000®
Issue
The Connect+® displays error code 0418-42-00B3 and will not print.
Cause
The printer experienced an error.
Resolution
Follow these steps to clean the print head:
- Press the green house on the top of the screen to return to the home screen
- Select Settings
- Select Hardware
- Select Printer
- Select the Print head tab
- Select the Clean... button. Print head cleaning takes approximately one minute. A progress bar indicates the cleaning status.
- Once the cleaning process is complete, you will be prompted to Print a test sample.
UPDATED: 14 August 2021
Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests
(Sign in required)