The Connect+® displays error code 0418-42-00B3 and will not print.
The printer experienced an error.
Follow these steps to clean the print head:
- Press the green house on the top of the screen to return to the home screen
- Select Settings
- Select Hardware
- Select Printer
- Select the Print head tab
- Select the Clean... button. Print head cleaning takes approximately one minute. A progress bar indicates the cleaning status.
- Once the cleaning process is complete, you will be prompted to Print a test sample.
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.
UPDATED: May 15, 2015